Sarentis Health supports health plans through home-based services designed to strengthen quality performance and improve member engagement. By delivering structured, in-home visits, we help identify care gaps, support preventive efforts, and provide actionable insights that align with quality and performance objectives. This approach allows health plans to reach members more effectively while maintaining a consistent, positive experience.
Sarentis Health works with health plans to support quality improvement efforts through home-based visits focused on addressing gaps in care and supporting performance aligned with HEDIS® and CMS Star Ratings.
These visits are designed to collect relevant health information, reinforce preventive actions, and support a consistent, positive experience for members.
These visits are designed to collect relevant health information, reinforce preventive actions, and support a consistent, positive experience for members.
To help health plans meet evolving quality benchmarks, Sarentis Health delivers in-home visits that prioritize gap closure and support measures influencing HEDIS, CMS Star Ratings, and CAHPS-related performance. Visits are structured to capture relevant health data, encourage preventive care, and strengthen engagement. This model extends beyond traditional care settings, offering health plans greater visibility into member needs and opportunities to improve performance across priority measures.
These in-home visits are designed to adapt to changing quality strategies and operational demands. Health plans can target high-impact opportunities, scale engagement based on population needs, and manage resources efficiently. By combining home-based access with structured quality workflows, this approach supports consistent improvement while maintaining a positive member experience.
Visits may support the review and collection of health indicators such as body measurements, vital signs, blood pressure, and blood glucose values. Additional focus areas can include lifestyle factors, immunization history, women’s health considerations, social and behavioral health needs, durable medical equipment use, and care coordination support. Mental health screening and referrals to care management resources may also be addressed when appropriate.
When included as part of contracted services, visits may also support diagnostic and preventive screenings such as diabetic eye evaluations, colorectal screening tools, blood glucose monitoring, and kidney health indicators. These services are intended to support quality reporting and preventive initiatives without replacing routine provider care.
Health plans often face challenges when closing care gaps, including fragmented data, limited system integration, and the ongoing complexity of quality requirements. Engaging members effectively remains critical, particularly across populations with varying communication preferences and health literacy levels. Member turnover further complicates sustained improvement by disrupting continuity of care and limiting long-term impact.
In-home visits help address these challenges by creating time and space for education, direct engagement, and coordination of follow-up care. Meeting members in their homes supports clearer communication and helps reconnect individuals with primary care and preventive services.
This in-home model is designed to expand reach across broader member populations, support flexible engagement strategies, and align with quality and budget priorities. Delivering services in the home reduces participation barriers and supports a positive experience. By facilitating connections back to primary care and reinforcing proactive health management, this approach supports sustained quality performance and member engagement.